Find setup instructions, installation guides, wiring information, device pairing help, and troubleshooting steps for your WashTrac system.
Select a guide below to learn how to set up, install, wire, pair, and manage your WashTrac system.
Register online, create your site, add your device, retrieve a 6-digit pairing code, and connect the keypad.
Basic mounting, power setup, screen positioning, network connection, and first startup checklist.
Relay output, dry contact wiring, power input, E-STOP monitoring, and field wiring overview.
Create additional wash sites, invite users, and assign permissions for managers, service advisors, detail teams, and other departments.
Add, delete, and manage access codes directly from the keypad when local programming is enabled.
Search for available wireless networks, select your Wi-Fi connection, enter the password, and connect the device to the internet.
Manage sites, access codes, activity logs, reports, monitoring, scheduled lockouts, and system controls.
Review wash activity, export records, email reports, and track usage by user, code, site, and department.
Help for offline devices, display issues, pairing problems, codes not working, and connection errors.
Quick answers to common setup and operation questions.
The WashTrac keypad is designed to continue functioning locally when offline. Online syncing resumes automatically when the device reconnects.
Log in to the dashboard, add a device, retrieve the 6-digit pairing code, then enter that code on the keypad.
Yes. Authorized users can add or delete access codes directly from the keypad.
Yes. WashTrac logs activity by code, user, department, site, and timestamp.
Yes. WashTrac supports remote shutdown, scheduled lockouts, and live monitoring.
Have a question about setup, wiring, pairing, or operation? Contact WashTrac support and we’ll help you get pointed in the right direction.
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