Wi-Fi connection is for LTE backup purposes only.
Wi-Fi Setup
Use this dashboard card to view the current connection, scan for nearby networks,
and send Wi-Fi credentials to the selected CodeBox.
Current Connection
Unknown
Network
Not connected
Signal Strength
--
No Wi-Fi data loaded yet.
No networks loaded yet
Click Search Wireless Networks to request a scan from the CodeBox.
Use this section to connect the selected CodeBox to customer Wi-Fi. LTE and advanced connection settings are handled by support only.
1
Log In to the Dashboard
Open the WashTrac client portal and sign in to your account.
- Go to thewashtrac.com
- Select Client Login
- Enter your email and password
2
Open the Wi-Fi Setup Card
From the dashboard, locate the Wi-Fi Setup card for the selected site and device.
- Make sure the correct site is selected
- Confirm the CodeBox is paired to that site
- Use the Wi-Fi Setup card to manage connection settings
3
Search for Wireless Networks
Click the wireless search button to scan for available Wi-Fi networks near the device.
- Select Search Wireless Networks
- Wait for the available networks to load
- Refresh the network status if the network does not appear
The device must be powered on and close enough to the wireless network for the scan to find it.
4
Select the Wi-Fi Network
Choose the correct network name from the list of available wireless connections.
- Find the correct Wi-Fi name
- Select that network
- Confirm you selected the correct location network
5
Enter the Wi-Fi Password
Type the wireless password exactly as provided by the location or network administrator.
- Enter the Wi-Fi password
- Check capitalization and special characters
- Select Connect Wi-Fi
Wi-Fi passwords are case-sensitive. An incorrect password will prevent the device from connecting.
6
Confirm Connection
After connecting, confirm that the dashboard shows the device as online.
- Wait for the connection status to update
- Confirm the device shows online
- Verify activity can sync to the dashboard
7
If the Device Does Not Connect
If the device fails to connect, review the network information and try again.
- Confirm the password is correct
- Make sure the Wi-Fi network is available at the device location
- Restart the device if needed
- Run the wireless search again
Wi-Fi Setup Complete
Once connected, the device can sync access codes, activity logs,
monitoring updates, and reporting data through the dashboard.
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